Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request a quote for our services
• Schedule an appointment
• Sign up for our newsletter
• Engage with our customer service

This information may include:

• Name and contact information (email, phone number, address)
• Service request details and property information
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

We use the information we collect to:

• Provide and improve our plumbing services
• Respond to your inquiries and service requests
• Schedule appointments and provide estimates
• Send you important updates about our services
• Improve our website and user experience
• Comply with legal obligations
• Send marketing communications (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Emergency Situations: We may share information in emergency situations where immediate action is required.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Secure data storage and transmission
• Access controls and authentication
• Employee training on data protection

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

If you have any questions about this Privacy Policy or our data practices, please contact us: